Colocation Fees – Hidden Surprises

May 27, 2011 by  Filed under: Web Hosting 

While the majority of colocation fees include server space and bandwidth, there are more than enough providers that have additional fees in store for you. Those fees usually involve services necessary for your server’s performance. Let us look at some advices concerning more common kinds of fees that you might encounter in colocation business. Also, since some providers include such services in their base price, it is advisable to read all your contracts carefully.

Remote Reboots
Servers tend to require rebooting from time to time, in order to fix a minor problem or to make software upgrades. When your server is housed in a remote location and cannot be rebooted via a remote connection, reboots can present a problem. For this, you will need remote reboot services, which, by the way, you can include with the contract.

Remote Hands
This is what you’d call remote technical support for any hardware or software issues that may arise that would require more than just a system reboot. Usually these services are not included with the contract – no wonder they are charged at quite high hourly rates.

DNS Hosting
Along with running a server, you typically get yourself a number of domain names. Colocation providers usually have several DNS servers to host your DNS files. While they offer a specific number of domains, you can get additional ones at an extra fee on a monthly basis.

IP Addresses
Colocation providers have a limited number of IP addresses to offer to their clients. You seldom need more than one, but just in case be advised: the contract gives you a fixed number of those, while additional ones are charged at an extra monthly fee.

Backup MX of Mail Server
If you use mail hosting in addition to running your own server, you will experience trouble with the mail whenever the server goes down. You can avoid this by specifying a backup server that will keep your mail until the server recovers – a monthly fee for each domain.

Whenever you require physical access to the box to make an upgrade, you need a keyboard, mouse and monitor for connection. This is usually done through a console connected to a KVM switch due to the limited space that collocation providers have. They either include physical connection between the server and the KVM switch or provide it at an additional monthly fee.

A server housed at a colocation facility is open to all kinds of network connections, benevolent and malicious alike. Providers can place your server behind firewalls and restrict access to specific ports – for an additional monthly fee per port.

Server Backups
The responsibility for the data on the server belongs to the client. So unless you want to lose it to some drive failure, you’d better use back up. Most providers can store it to tape or a centralized file system, which involves an extra monthly fee – provided the server’s hardware and software is compatible.

UK2 is the right company to meet your hosting needs. Whether you are a large or small company with a single employee or many, UK2 has an affordable option for you.

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