Dynamics GP Partner Newsflash: Great Plains Remote Support

December 23, 2017 by  Filed under: Computer 

If you have Microsoft Dynamics GP ERP or MRP already implemented in your organization and you are looking for budget options to support Great Plains Dynamics, consider remote support over web sessions and phone conferences from Dynamics GP VAR, who is specializing in technically challenging projects with Dexterity customizations, EDI integrations, Crystal, FRx, SSRS reporting

In this small publication we would like to provide DynamicsGP remote technical support highlights. If you are programmer, you are welcome also to read this article,however we encourage you to read are technical whitepapers to see if yourquestions are addressed, this publication contains highlights for IT director


1.       Localimplementation.  Corporate ERPimplementation requires face-to-face contact with your Project Manager andGreat Plains consulting team, where you have to come through precise GreatPlains user training and writing down the procedures for each key Dynamics GPuser


2.       Whenyou feel that your Dynamics GP system is stable and doesn’t require localconsultant baby sitting onsite, this is probably a good point of time to thinkabout optimizing Great Plains support cost. If your experience dealing with Great Plains Consultant is impressive,you should stay with these Dynamics GP professionals, but we assume if you arereading these line – you are probably dissatisfied with your current DynamicsGP support provider


3.       DynamicsGP Reseller selection checkpoints.  Inour opinion, you should consider the following: Industry expertise, exposure tomodification technologies, response time and consultants availability on theshort notice, local presence.  If youhave local providers, but they are not responding for several days and notready send consultant onsite immediately, you may lose business opportunities,while your Great Plains ERP is down


4.       DynamicsGP Remote Support advantages.  Modern websessions allow Dynamics GP VAR with centralize call center and Great PlainsSoftware Development Factory to react on your calls virtually immediately.  In the case when you are in Corporate ERPselection cycle, Great Plains Sales Engineer could provide you precise GPexecutive demo or presentation within the few hours.  Also, if you have multiple locationsinternationally, support locality is out of the question


5.       Feelfree to call us: 1-866-528-0577, help@albaspectrum.comWe are the leaders in Dynamics GP customizations, integrations, reporting,modifications, GP Dexterity programming

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